Service Design
‘Forward Together’ Bus System Redesign Rolling Out in Portland
Portland is redesigning its bus system to respond to the changing patterns of the post-pandemic world—with twin goals of increasing ridership and improving equity.
Popular L.A. Bus Line to Replace Schedule With ‘Headway-Based Operations’
Los Angeles’ 16 bus, which cuts across the city on Third Street through some of the city’s densest neighborhoods, will experiment with a new approach to service design.
Bus Service Cut in St. Louis Again
Metro Transit has bus transit operations in St. Louis for the third time in seven months due to systemwide staff shortages.
Madison Launches Redesigned Transit System
Transit riders in Madison, Wisconsin are navigating an entirely new system this week.
‘Bus Revolution’ Revised in Philadelphia
The bus system redesign underway in Philadelphia changed direction after riders and local politicians complained about an initial draft plan.
Changes to Local Service in the Bronx Benefit Bus Speeds, Ridership
Another example of how improving bus service design can benefit transit riders and transit systems emerges in New York City. More such local system redesigns are on the way soon in the Big Apple.
Increased Service, Employer Tax Breaks Entice Transit Ridership in Montgomery County
Montgomery County, Maryland transit planners are hoping workers returning to the office in 2023 will rediscover the benefits of a public transit commute.
Where Ridership-Only Service Design Comes Up Short
Jarrett Walker and Mathew Yglesias discuss one of the great quandaries of 21st century transit planning—how to increase cost effectiveness and ridership while also ensuring equity and service for underserved communities.
New York Post-Pandemic First: Big Transit Service Changes
More service on the weekends, less on Monday and Friday, reflects the patterns of post-pandemic transit ridership.
Free Rides, Overnight Service Considered for Metro Transit in D.C.
Washington, D.C. councilmembers are making a bold commitment to public transit.
MBTA Announces Improved Bus Frequencies, Redesigned Route Map in Boston
A large system redesign is nearing implementation in and around Boston, but the new system map will require more drivers than the MBTA currently employs.
Bus Service Cut in Portland as Driver Shortage Lingers
Like many transit agencies around the country, the regional transit agency for Portland, Oregon is struggling to attract enough bus drivers to maintain planned levels of transit service.
Redesigned Local Bus Network Launches in the Bronx
A redesigned bus network in the Bronx, planned since October 2019, is now live.
Buslash in Salt Lake City
New bus routes planned for Salt Lake City have provoked a vocal political opposition.
Driver Shortage Undercuts the Potential of L.A.’s Recent Bus System Redesign
The Los Angeles County Metropolitan Transportation Authority implemented a complete overhaul of its bus system in three waves over the course of 2021. A shortage of drivers for the system has made it impossible to implement that vision.
A ‘Playbook’ for Better Bus Service, From King County Metro
King County Metro operates one of the nation’s busiest transit systems—without running any trains. The agency recently released a playbook as a guide to transit service.
Seattle Latest to Cut Transit Service for Lack of Drivers
Sound Transit service designers were hoping that March would be the month to restore service to the transit system in and around Seattle. A shortage of bus drivers is sending the system in the opposite direction.
Stimulus Funds Not Enough to Guarantee Transit's Future in D.C. and L.A.
In statements that echo the alarm of March 2020, transit officials in Los Angeles and Washington, D.C. recently announced plans to reduce transit service.
Equity and Transit Go Hand in Hand for the Pandemic Recovery
Equity illuminates the light at the end of the tunnel for U.S. transit agencies, according to a recent report by the Urban Institute.
Driver Shortages and Service Reductions: The Crisis in Public Transit Continues
While transit systems around the country had reason to celebrate the new funding made available in the federal infrastructure bill, long-term concerns about operational capacity have not been resolved.
Placer County
City of Morganton
HUD's Office of Policy Development and Research
Dongguan Binhaiwan Bay Area Management Committee
City of Waukesha, WI
Los Angeles County Metropolitan Transportation Authority
Indiana Borough
Urban Design for Planners 1: Software Tools
This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.
Planning for Universal Design
Learn the tools for implementing Universal Design in planning regulations.
