Service Design
Bus Stop Consolidation Improving On-Time Performance in Pittsburgh
Pittsburgh-area buses operating on routes with a recently reduced number of stops are more likely to arrive on time than before the changes.
How Rider-Friendly Fare Policies Can Improve Transit
So many aspects of a transit system's fare system can make or break the rider experience and even the long-term viability of the system. A new report helps transit planners and service designers make sense of all the options.
The Varied Career of a Transit Service Planner
The career of Emily Yasukochi, senior associate at Nelson\Nygaard, has offered an incredible variety of experience and institutions considering it's all been centered around transit and sustainable transportation.
Redesigning Bureaucracy
Branden Klayko reports on experimental efforts in the emerging field of service design, which aims to improve interactions between public services and their customers through research, advocacy, and technical assistance.
Placer County
City of Morganton
HUD's Office of Policy Development and Research
Dongguan Binhaiwan Bay Area Management Committee
City of Waukesha, WI
Los Angeles County Metropolitan Transportation Authority
Indiana Borough
Urban Design for Planners 1: Software Tools
This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.
Planning for Universal Design
Learn the tools for implementing Universal Design in planning regulations.
